We are sharing a link to the new Military Families Frimley website where military families can find information to help support them manage healthcare for their families.  Link is found under our menu under Practice Information or search military families

https://www.wellingtonpractice.co.uk/practice-information-2/military-families-information/

Patients over 75 or 18+ severely immunosuppressed can expect a text for local booking.  If you receive a text from Aldershot COVID Vaccination Team (which will display as GPSurgery) that it can be trusted. If you can’t use the link to book, you can call the booking line 07736 378 485. If you leave a message the COVID booster team will get back to you.

Fraud Alert: Beware of Cold Callers

We have been informed of an increase in fraudulent cold callers claiming to represent GP practices or health providers. At this time of year, we urge all patients to remain vigilant and take extra care when sharing personal information.

Key advice:

• Always verify who you are speaking to.
• End the call immediately if you have any concerns.
• Report suspicious activity to the National Fraud & Cyber Crime Reporting Centre, Action Fraud.

Stay safe and protect your information. For more advice, visit www.actionfraud.police.uk.

Today’s system outage affecting GP Practice for most of the day Monday 2/12/24.

SEVERE NETWORK OUTAGE AFFECTING APPOINTMENTS MONDAY 2/12/24.

Today Saturday 30 November we have experienced a severe network outage at the Aldershot Centre for Health. This has also affected The Wellington Practice and we believe many of the other health services held at the centre. Despite persistent attempts to resolve with our various IT partners, this has not happened and we will not have IT systems in place when we open on Monday 2/12. We have enacted our contingency plan which will mean some patients will be seen by our GPs at the Princes Gardens Practice down the hill opposite the Princes Hall Theatre where their systems are still running. So far our telephone lines are still operative. This will mean operating on reduced appointments to ensure clinical safety and we ask that you bear with us. Some nurse and blood test appointments will have to be cancelled and re-booked with our sincere apologies. This is all outside of our control. By identifying this early enough means that at least we can initiate a contingency plan before we open on Monday. None of this is ideal, it is short notice and will cause a degree of inconvenience for pre-booked appointments. We will do our best to try to get this sorted before the end of the day on Monday but contractors are not in our control. Our huge apologies if this affects you. Please be kind to our staff.

Update- Systems back up and working Monday 08:07am

Today’s system outage affecting GP Practice for most of the day.

We are really sorry that today the Aldershot Centre for Health which also mean the GP Practices had no systems to work with. This was totally beyond our control and started last night before we arrived this morning. We don’t yet know the cause of the issue and it has taken all day for our networking colleagues to fix the problem. This had meant we had to cancel all appointments today as we could not operate in a safe manner to allow the checking of patient information for safe consultations and care. We are very sorry that this happened and will seek assurances from our IT Infrastructure services to ensure that the risk of it happening again is as low as it can be. Please do get back in touch with us so we can plan a re-booking of your appointment if you were not able to be seen through the NHS 111 process. Our sincere apologies for the inconvenience as we could not send any messages from any social media to inform you of the disruption as soon as we knew about the problem.

18 to 24 November is World AMR Awareness Week

Antimicrobial resistance (AMR) occurs when bacteria, viruses, fungi and parasites change over time and no longer respond to medicines, making infections harder to treat and increasing the risk of disease spread, severe illness and death. As a result of drug resistance, antibiotics and other antimicrobial medicines become ineffective and infections become increasingly difficult or impossible to treat.

A global action plan to tackle the growing problem of resistance to antibiotics and other antimicrobial medicines was endorsed at the Sixty-eighth World Health Assembly in May 2015. One of the key objectives of the plan is to improve awareness and understanding of AMR through effective communication, education and training.

World AMR Awareness Week (WAAW) is a global campaign that is celebrated annually to improve awareness and understanding of AMR and encourage best practices among the public, One Health stakeholders and policymakers, who all play a critical role in reducing the further emergence and spread of AMR.