Publication Scheme

Under the Freedom of Information Act 2000 all public authorities are required to have and operate a publication scheme approved by the Information Commissioner. Doctors providing medical services under most contracts with the NHS in England, Wales and Northern Ireland are public authorities in respect of information relating to those services.

It is the intention of the Information Commissioner that all public authorities should adopt and operate the one model scheme that has been approved. This is a very general scheme based on the principal that all public authorities need to recognize the public interest in the transparency of the services provided for and paid for by the general public. It is a commitment to make information easily available to the public.

Note: The scheme is only for information held as a public authority and does not include any information that is not held, is held for other purposes or would be exempt from release.

Publication Scheme

Class 1 – Who we are and what we do

How this information can be obtained:
Doctors & other staffing details, please click here
Contact details & opening hours please click here
Practice Leaflets may be available at Surgery on request as we are no longer able to display them in public areas in the Centre

Cost: No Cost

Class 2 – What we spend and how we spend it

How this information can be obtained:
Not available

Cost: N/A

Class 3 – What our priorities are and how we are doing

How this information can be obtained:
Improved patient access by offering additional appointments for evenings and early mornings.
Prescription requests via email
Additional Emergency/on the day appointments to improve waiting times for regular & emergency appointments
Appointment reminders via text message
Patient Self-Book in at Reception
Patient call system in waiting room
Practice Development Plan available on request at Practice – (Not yet available – In Development)

Cost: £5 per request

Class 4 – How we make decisions

How this information can be obtained:
Monthly Practice Meetings with GP Partners & Practice Manager
Monthly Clinical Meetings
Regular staff meetings & sharing of information
Regular Patient Feedback inc Patient surveys
Public Meeting minutes & patient feedback available on request at Practice – most minutes are either confidential or business sensitive and not for public view

Cost: £5 per request

Class 5 – Our policies and procedures

How this information can be obtained:
All relevant policies are available on request at Practice:
Policies and procedures about the employment of staff
Internal instructions to staff and policies relating to the delivery of services
Equality and diversity policy
Health and safety policy
Complaints procedures (including those covering requests for information and operating the publication scheme)
Records management policies (records retention, destruction and archive)
Data protection policies
Policies and procedures for handling requests for information
Patients’ charter

Cost: £5 per request

Class 6 – Lists and Registers

Not Applicable

Class 7 – The services we offer

How this information can be obtained:
Please click here to view the services available at the Practice
Leaflets/information available at Practice

Cost: No cost