The Wellington Practice transferred into new reception area ready for Monday opening 20th May 2024. We literally have moved left

The Wellington Practice transferred into new reception area ready for Monday opening 20th May 2024. We literally have moved left so as you usually approach us we are now left a bit. Probably easier as you come into the main Aldershot centre atrium to walk left of the big hanging artwork and make your way round the left and approach us from the garrison practice side. It is a larger front desk so more room to be able to manage patient queries. It won’t be long before our automatic patient check in monitor will be running however we are having NHS IT issues getting it sorted. We hope this will be an improvement on the much smaller reception we had for so many years.

Diabetic Eye Screening Portal for Results Viewing

Patients will now be able to book and manage their appointments online via our brand-new Patient Portal. Patients will also have the ability to view their results and images from previous appointments.

This can be accessed by following the QR Code on the attached document and will link to the NHS App.

Patient Portal QR Poster
Patient Portal QR Poster

HIOW Engagement Team 

Hampshire and Isle of Wight Diabetic Eye Screening Programme | Suite E Anchor House | School Lane | Chandlers Ford | Eastleigh | Hampshire | SO53 4DY

21 Nov 2023 – World Antibiotic Awareness Week

World Antibiotic Awareness Week

Antibiotics are essential medicines for treating bacterial infections in both humans and animals.

Antibiotics are losing their effectiveness at an increasing rate.

Bacteria can adapt and find ways to survive the effects of an antibiotic. They become ‘antibiotic resistant’ so that the antibiotic no longer works. The more you use an antibiotic, the more bacteria become resistant to it.

Antibiotics should be taken as prescribed, never saved for later or shared with others; it is important we use antibiotics in the right way, the right drug, at the right dose, at the right time for the right duration. Appropriate use of antibiotics will slow down the development of antibiotic resistance.

There are very few new antibiotics in the development pipeline, which is why it is important we use our existing antibiotics wisely and make sure these life-saving medicines continue to stay effective for us, our children and grandchildren.

Many antibiotics are prescribed and used for mild infections when they don’t need to be. All colds and most coughs, sinusitis, otitis media (earache) and sore throats get better without antibiotics.

Community pharmacists are well placed to help provide advice on over the counter medicines to manage symptoms and help with self-care.

Individuals (the public, healthcare professionals, educators and leaders) can take action by choosing a pledge and becoming an Antibiotic Guardian:


Queen’s Avenue Road Closure 2/4/24-14/4/24.


Notice from Grainger PLC. Dear Resident, ROAD CLOSURES 2nd April – 14th April 2024 PARKING TO BE SUSPENDED ON PENNEFATHER’S ROAD.

We are writing to inform you that from Tuesday 02nd April 2024 – Sunday 14th April 2024 we will be closing off sections of Queen’s Avenue and Alison’s Road carriageway. As you are aware our Contractor; Hope and Clay, are carrying out extensive highway works around the junction of Alison’s Road and Queen’s Avenue to upgrade the existing carriageway and to introduce a shared use footway/cycleway facility. These works are due to be completed by the summer of this year and we’d like to thank all our residents for their continued patience whilst the works take place. During the school Easter holiday period (30th March – 14th April), there will be phased temporary closures on Alison’s Road from Buller Roundabout up to and including Queen’s Avenue which are programmed as follows: 2 nd April – 7 th April series of phased closures at Buller Roundabout and Alison’s Road (East of Alison’s Road-Queen’s Avenue Traffic Signals Junction). 8th April – 14th April series of phased closures at the Queens Avenue and Alisons Road Traffic Signals Junction. Temporary diversion signs will be in place for vehicle traffic to use alternative routes via A323 Wellington Road and A325 Farnborough Road – please see on the reverse an indicative map showing alternative vehicle route.

Access for pedestrians and cyclists will still be available via the footpath diversions on either side of Queen’s Avenue. Access for vehicles during their respective phased road closures will be maintained for: ➢ Cambridge School car park via Steeles Road Junction from Queen’s Avenue south. ➢ Prince’s Avenue, St Andrew’s Church, Cathedral Church of St Michael & St George via Queens Avenue north from A325 Queens Roundabout. ➢ St Omer Barracks via Ordnance Road approach utilising the existing U-Turn prior to Buller Roundabout. ➢ Browning Barracks via A325 Farnborough Road. ➢ Garrison Garage 24/7 vehicle access will be always available either via Queens Avenue Traffic Signals Junction during w/c 1 st April or via Buller Roundabout during w/c 8th April.

We have worked with Stagecoach to ensure their services can continue to operate. As previous Queen’s Avenue road closures, the bus stops currently outside Aldershot Centre for Health on Queen’s Avenue will temporarily be moved to Pennefather’s Road during Queens Avenue closures.

We will be suspending all parking along Pennefather’s Road while these works take place to enable easy access for buses and emergency vehicles.

In the case of emergency during the works, please contact Hope & Clay on 07831811910. Please do get in touch with us if you have any questions or concerns on either 01252 351966 or email

We apologise for the inconvenience that these works will cause and we thank you for your patience and understanding. Best Wishes, The Wellesley Team

Map of Road Closure
Map of Road Closure


From February to March 2024, national Measles Mumps Rubella MMR reminders will be sent to unvaccinated or partially vaccinated individuals aged 6-11 years across England, and 6-25 years in specific regions. These reminders will prompt patients to check their MMR immunisation status and, if vaccination is required, to contact general practice and in some areas local school age immunisation providers for vaccination.

Please see the PDF information leaflet in the viewer below. To view the original accessible PDF in a new browser window, please click here.

Car Parking at Aldershot Centre for Health


Image of parked cars

For anyone having a face to face appointment at the GP surgery, please plan extra time if you are driving to the Health Centre as parking is increasingly challenging and finding a car parking space minutes before your appointment means you will arrive late at your booked appointment and may not be able to be seen. You will then need to re-book when more appointments become available. As a practice we constantly raise car parking as a concern with the building management but unfortunately do not have any direct influence over what can be done.
Thank you for your support.


Grants available for patients experiencing or at risk of fuel poverty.

The following table lists the grants available (and contact information) for residents who are experiencing or at risk of fuel poverty. Each borough/district has their own financial support, practical support and advice available. This list is not exhaustive.

Grant Eligibility Amount available (if known) Owner Contact
Hitting the Cold Spot – Hampshire Hampshire residents Advice and Support Service commissioned through Hampshire CC. Advice is available for all residents in Hampshire.


Grants are only available to homeowners for: energy-efficient home improvements, boiler service or repair. Also provide energy advice, damp and mould advice and support applying for Warm Homes Discount.

The Environment Centre (commissioned by Hampshire CC)

Advice helpline open Mon-Fri 9am-5pm

0800 804 8601


Referring someone to the Environment Centre (tEC) – the Environment Centre (tEC)


Action Surrey Surrey Residents Advice service covering all Surrey borough. No direct grants available, however the service can help residents apply for Warm Homes Discount, Cold Weather Payment and Winter Fuel Payment for those eligible. Action Surrey



Vivid Welfare Grant Vivid tenants in any district/ borough Annual fund ring-fenced for tenant support and can be used to assist those experiencing fuel poverty.


View Tenancy Support Offer here:


Vivid Housing Association Online referral process in development. In the meantime contact: (Tenancy Support Manager)


Or (Money and Benefits Advisor)

Household Support Fund – Energy Grants Hampshire Residents 2 x £147 energy grants paid directly to resident’s account (scheduled to run until 31 March 2024).


Citizens Advice Rushmoor Call: 01252 333618 (Mon-Thu 09:30-15:00)


Or call Energy Helpline: 0808 175 3559 (Wed & Thu 10:00-13:30) to speak to an energy advisor


Household Support Fund: White Goods and Boiler Repairs Grant Hampshire Residents This is available for Hampshire residents in fuel poverty for white goods (i.e. fridge, freezer, oven, washing machine) or a boiler diagnostic, repair or service (up to £150). Total grant value to be drawn down on a needs basis (scheduled to run until 31 March 2024). Citizens Advice Rushmoor Call: 01252 333618 (Mon-Thu 09:30-15:00)


Or call Energy Helpline: 0808 175 3559 (Wed & Thu 10:00-13:30) to speak to an energy advisor

Fuel Crisis Vouchers Rushmoor Residents (on pre-payment meter) If a household on a pre-payment meter is in fuel crisis, they may be eligible for a same-day fuel voucher. This is currently worth up to £89 per household (scheduled to run until February 2025). Citizens Advice Rushmoor Call: 01252 333618 (Mon-Thu 09:30-15:00)


Or call Energy Helpline: 0808 175 3559 (Wed & Thu 10:00-13:30) to speak to an energy advisor


NHS Fuel Poverty Support Fund Rushmoor Residents with chronic respiratory disease £10,000 total for residents in Rushmoor with chronic respiratory disease (e.g. asthma or COPD) experiencing or at risk of fuel poverty.


This has a flexible remit to enable practitioners and residents to decide together what could help the family/individual; for example a plug-in heater, an electric blanket, boiler service, insulation tape and radiator foil etc.

NHS Frimley funding managed and distributed by Rushmoor Borough Council Send application form to

FAO Alison Nicholls


Home and Well Service in Hart Hart residents Citizens Advice Hart have partnered with SGN and other organisations to provide a ‘Home and Well’ service. If you have a patient being discharged from hospital but they need support to get their home ready and to transition, this service is available.


Citizens Advice Hart To learn more contact:


To make a referral, go to:

Home & Well Referral Form – Hart

Farnham Support Fund Residents in Farnham £350 per household available for food, energy bills or household items.

Farnham Town Council Lara Miller at
Farnham Household Support Fund


Residents in Waverley Up to £550 paid directly into the residents bank account to be used on essential items, food, energy bills etc. Additional funding may be available on a needs basis, contact Jane Todd if this is the case.


Please note, this fund is being drawn down from and therefore will close once the funding has been distributed. It is likely to close at the end of February.

Waverley Borough Council Contact:


Apply online:



01483 523204

Food and fuel vouchers in Surrey Warm Welcome Venues Residents in Surrey There are several Warm Welcome Venues in Surrey (including Farnham Library and Hale Community Centre) who have food and fuel vouchers and winter essential items to distribute. There are also certain locations providing warm drinks and meals at certain times:

Warm Welcome Venues in Surrey – Surrey County Council (

Surrey County Council Contact Annette Slattery for more information:

Carers Household Support Fund Carers in Hampshire Princess Royal Trust for Carers have a ring-fenced fund available for Carers to support with utilities, food and white goods The Princess Royal Trust for Carers in Hampshire

Additional support:

  • Fire and Rescue Teams conduct Safe and Well Checks
  • Surrey (Call 0800 085 0767 or Text 07971 691 898)
  • Phyllis Tuckwell Hospice have specialist advisors who can provide a single point of contact and advice on a range of concerns (including fuel poverty) for those affected by terminal illness (themselves or of a loved one). Contact or visit
  • Hampshire and Surrey Libraries are all acting as Warm spaces over the winter period with many events, meals and hot drinks available alongside opportunities for social connections

Safe and Warm Project

In addition to the above grants, the Safe and Warm project is taking place throughout 2024 in Rushmoor.

As part of this project, Citizens Advice Rushmoor have received funding from Hampshire County Council Contain Outbreak Management Fund (COMF) to provide a specialist Fuel Poverty service accepting referrals from healthcare practitioners. The project is aimed at patients with asthma or COPD (chronic respiratory illness) who are living in areas of deprivation and in poorly insulated homes. The project will run until 31st December 2024.

Travel Vaccination Requests Suspended 1/2/24-15/3/24 due to staff absence

Please be advised that we will not be able to offer travel vaccination advice during the period 1/2/24 to 15/3/24.  Travel vaccination advice applications can be submitted after the 15/3/24 but with travel dates from 1/5/24 to allow time to review and offer appointments before the planned travel date.

Community Pharmacies / Superdrug usually offer travel vaccination advice.

We apologise for this suspension in our service.