Philip Owen-Halley

116123 is a new phone number that recently went live to help people get help in a mental health crisis. Similar to 999, this line is dedicated for anyone in need of mental health assistance of any kind. Its 116123

#suicideawareness call 116123

SAMARITANS LINK

https://www.samaritans.org/

Parents, carers, and young people can get now access concise NHS traffic light guidance on a range of childhood illnesses by downloading the Frimley Healthier Together App.

It is anticipated that the easily accessible, clear, reliable NHS advice, will help to reduce the number of patients presenting in GP or ED with Green symptoms by giving parents greater confidence when caring for their unwell child.

The app provides advice on what ‘red-flag’ signs to look out for, where to seek help if required, what to do to keep a child comfortable and how long a child’s symptoms are likely to last, with push notifications to the registered phone to prompt monitoring of the condition against Red and Amber symptoms.

Complimentary to the Frimley Healthier Together website, the app can be download today from your app store of choice. https://bit.ly/FHTApp

Please see the new Mental Health Community Newsletter page where we will post any information relating to community Mental Health Activities for you to read.

Mental Health Community Newsletters Page

Help us help you get the right urgent care and support

The Accident and Emergency Department (A&E) at Frimley Park Hospital is currently experiencing an increasing level of demand. We are asking people to only attend if they are experiencing severe symptoms or are suffering from a life-threatening condition.

Help us help you access the right service for your healthcare needs.

Unless it’s an emergency remember there’s lots of alternatives for you to make use of.

1. 1. Visit your local pharmacy
   2. During the day contact your GP practice via an online consultation or phone
   3. Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
   4. For minor injuries, such as sprains and strains, suspected broken limbs, minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell – open 8am-8pm 7 days a week. X-ray available Sunday to Friday

Anyone with a life-threatening condition should call 999.

This new service designed to direct you to the most appropriate service launched in November 2021.  All appropriate minor illnesses will be referred to the community pharmacy in line with our practice policy and we will confirm this if you call us to arrange an appointment and it is relevant to be referred to the community pharmacy.  This is the LINK to our specific webpage for more information.  This service aims to quicken access to support you.

Please use www.111.nhs.uk/ if you have an urgent medical problem and your GP practice is closed. You will be supported to access the most appropriate healthcare for your needs. If you call NHS 111, please be patient.

A short video for those arriving to the UK and needing to access healthcare

The video link below may help to explain how to access healthcare.  The link GUIDE links to a useful written guide for Ukranians arriving into the UK.

IAPT therapy for the Deaf Community  

SignHealth has been awarded a national contract to deliver Talking Therapies for Deaf people in British Sign Language (BSL). This NHS contract provides NHS Talking Therapies (IAPT) through referrals so that Deaf people anywhere in England can access support. Deaf patients can still choose to access their local IAPT service with a BSL interpreter if they wish to do so.  Our local service is offered through TalkPlus.

Mental health support is now easily accessible via the standard GP referral route or directly with SignHealth at signhealth.org.uk/therapy.